Big Data Studios is reinventing the customer experience. With the rise of consumerism in Healthcare, everyone wants and expects a personalized journey. Big Data Studios powers a new customer experience strategy by delivering one-to-one hyper personalized videos at key touch-points throughout the customer lifecycle to proactively engage, educate, and drive behavior for better healthcare outcomes. These personalized videos help consumers to understand their sometimes complex and detailed healthcare information for Medicare, Medicaid, Individual, and Employer plans. The truly revolutionary part of this technology is that our data infused smart videos make the customer experience more targeted, relevant, and efficient which lowers the cost of care for everyone. We’ve pioneered these groundbreaking Healthcare customer experience strategies and communications at HCSC Blue Cross, Centene, SCAN Health Plan, and Willis Towers Watson.
